Welcome to LeadsFetch. These Terms of Use ("Terms") govern your access to and use of the LeadsFetch website, platform, applications, and related services.
Please read these Terms carefully. By creating an account, accessing, or using LeadsFetch, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you may not access or use LeadsFetch.
1. About LeadsFetch
LeadsFetch is a product and service operated by MINOVA G&R d.o.o., located at Ježa 7B, 1000 Ljubljana, Slovenia ("Company," "LeadsFetch," "we," "us," or "our").
LeadsFetch provides an online form-building platform that allows users to create, publish, share, and manage custom forms and collect responses and other information through those forms.
Depending on your plan, LeadsFetch may provide features including surveys, event registration, scheduling, job applications, contact forms, integrations, notifications, reporting, and other form-related functionality (collectively, the "Services").
LeadsFetch may offer free trials and paid subscription plans, including Basic, Premium, and Business plans (collectively, "Plans").
2. Acceptance of These Terms
These Terms apply to all visitors, registered users, customers, and other persons who access or use the Services.
By using the Services, you represent that you have the legal capacity to enter into these Terms and that all information you provide to us is accurate and current.
If you are using LeadsFetch on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, "you" includes both you and the entity you represent.
If you have entered into a separate written agreement with LeadsFetch covering specific Services, that agreement will control to the extent of any conflict with these Terms.
3. Your Account
Some features of LeadsFetch require you to create an account.
You agree to provide accurate, complete, and current information when creating and maintaining your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You must notify us promptly if you believe that your account has been accessed without authorization or if you become aware of any other security issue.
You may not share your account credentials with other people where your Plan does not permit such use. You may only create or authorize the number of users permitted by your applicable Plan.
You are responsible for ensuring that anyone using your account complies with these Terms.
We are not responsible for any loss or damage resulting from your failure to maintain the security of your account or credentials.
4. Free Trials and Paid Plans
LeadsFetch may offer free trials or limited versions of the Services. Trial availability, duration, features, and eligibility may vary.
At the end of a free trial, your account may be limited, suspended, or converted to a paid subscription depending on the terms presented when you started the trial.
Paid Plans are subscriptions unless otherwise stated at the time of purchase. Plan features, usage limits, pricing, and billing periods are described on our website or at checkout.
We reserve the right to change available Plans and features from time to time.
5. Subscriptions and Automatic Renewal
Paid subscriptions automatically renew at the end of each billing period unless you cancel before the next renewal date.
By purchasing a subscription, you authorize LeadsFetch or its payment provider to charge your selected payment method for applicable subscription fees and taxes.
You may cancel your subscription through your account settings or by contacting us at support@leadsfetch.com.
Unless otherwise stated, cancellation will stop future renewals but will not result in a refund for the unused portion of the current billing period.
Your subscription will generally remain active until the end of the billing period for which you have already paid.
6. Payments and Billing
You agree to provide accurate and complete billing and payment information.
Payments may be processed by third-party payment providers. By making a purchase, you authorize the applicable payment provider to process charges associated with your LeadsFetch account.
If a payment cannot be processed, we may attempt to collect the outstanding amount, suspend your access to paid features, or terminate your subscription.
You are responsible for all applicable taxes, including sales, use, value-added, or similar taxes, unless we are legally required to collect and remit them on your behalf.
If a payment is reversed, disputed, or charged back, we may suspend your account while the matter is investigated or resolved.
7. Upgrades and Downgrades
You may upgrade or downgrade your Plan subject to the options available through LeadsFetch.
Upgrades may take effect immediately, while downgrades generally take effect at the beginning of the next billing period.
Changing your Plan may result in reduced features, limits, storage, submissions, integrations, or other functionality.
You are responsible for reviewing the features and limits associated with your selected Plan before changing Plans.
8. Forms, Content, and Submissions
LeadsFetch allows you to create forms and collect information from people who interact with those forms.
You retain ownership of the content, questions, text, images, files, and other materials that you submit to LeadsFetch or include in your forms ("Customer Content").
You also retain ownership of information submitted by respondents through your forms, subject to any rights those respondents may have under applicable law ("Submission Data").
As between you and LeadsFetch, we do not claim ownership of your Customer Content or Submission Data.
You are responsible for ensuring that you have all necessary rights, permissions, notices, and consents required to collect, process, store, and use information through your forms.
You are also responsible for ensuring that your forms and their intended use comply with all applicable laws and regulations.
9. License to Operate the Services
By using LeadsFetch, you grant us a limited, worldwide, non-exclusive license to host, store, reproduce, process, transmit, and display your Customer Content and Submission Data solely as reasonably necessary to provide, maintain, secure, and improve the Services and as otherwise described in our Privacy Policy.
We do not sell your Customer Content or Submission Data merely because you use LeadsFetch.
If you choose to make a form or other content publicly available, you understand that the information may be accessible to people who receive or discover the public form or related content.
10. Your Responsibilities
You are solely responsible for your use of LeadsFetch and for the forms and content you create or publish.
You agree to use the Services only for lawful purposes and in accordance with these Terms.
You may not use LeadsFetch to:
- Violate any applicable law, regulation, or legal requirement.
- Commit, facilitate, or promote fraud, scams, or other deceptive activities.
- Impersonate another person or organization.
- Collect information through phishing or other deceptive methods.
- Collect passwords, authentication credentials, payment card information, or other highly sensitive information in violation of applicable law or without appropriate security measures and consent.
- Harass, threaten, abuse, or harm another person.
- Distribute malware, viruses, or other harmful code.
- Send unlawful spam or unsolicited communications.
- Infringe the intellectual property, privacy, publicity, or other rights of another person or organization.
- Create forms intended to deceive users about the identity, purpose, or affiliation of the person collecting information.
- Circumvent, disable, or interfere with security features of the Services.
- Attempt to gain unauthorized access to the Services or related systems.
- Use automated methods to access or scrape the Services except where expressly permitted by us.
- Overload, disrupt, damage, or interfere with the operation of the Services.
- Use the Services for any purpose that creates an unreasonable security, legal, or operational risk to LeadsFetch or its users.
11. Scam and Fraud Prevention
LeadsFetch may investigate accounts or forms that we reasonably believe are being used for scams, fraud, deceptive marketing, or unlawful activity.
If we determine that an account or form presents a significant risk to users, LeadsFetch, payment providers, or third parties, we may remove the form, restrict access, suspend the account, or terminate the Services.
We may also cooperate with law enforcement, payment providers, or other appropriate parties where required or permitted by law.
12. Phishing and Credential Collection
You may not use LeadsFetch to deceptively obtain passwords, authentication codes, payment card information, security credentials, or other sensitive personal information.
Forms that impersonate banks, financial institutions, government agencies, technology companies, employers, or other organizations for the purpose of obtaining sensitive information may be removed immediately.
Accounts involved in phishing or similar abusive activity may be suspended or terminated without prior notice where reasonably necessary to protect users or the Services.
13. Sensitive Information
You are responsible for determining whether the information you collect through LeadsFetch is sensitive or subject to specific legal requirements.
If you collect sensitive personal information, you are responsible for implementing appropriate security measures and complying with all applicable privacy and data protection laws.
Unless expressly agreed otherwise in writing, LeadsFetch should not be treated as a specialized service for storing regulated health, financial, government, authentication, or other highly sensitive information.
You are responsible for determining whether LeadsFetch is appropriate for your intended use case.
14. Privacy and Data Protection
Your use of LeadsFetch is also governed by our Privacy Policy, which explains how we collect, use, store, and disclose information.
By using the Services, you acknowledge that you have reviewed our Privacy Policy.
You are responsible for providing any privacy notices and obtaining any consents required from people whose information you collect through your forms.
If applicable, additional data processing terms may apply to your use of the Services.
15. Email and Notifications
LeadsFetch may send notifications relating to form submissions, account activity, billing, security, product updates, and other Services you configure.
We make reasonable efforts to deliver email notifications successfully, but we do not guarantee that every notification will be delivered, received, or delivered without delay.
You are responsible for maintaining accurate notification settings and ensuring that email addresses associated with your account are correct.
16. Third-Party Integrations and Services
LeadsFetch may integrate with third-party applications, payment processors, analytics providers, email services, automation platforms, and other third-party services.
Your use of a third-party service may be subject to that provider's own terms and privacy policy.
LeadsFetch is not responsible for third-party services, including their availability, security, functionality, policies, or practices.
If you connect a third-party service to LeadsFetch, you authorize LeadsFetch to exchange information with that service as necessary to provide the integration you have configured.
17. Payments and Third-Party Providers
LeadsFetch may use third-party payment processors to process subscription and other payments.
We do not directly control the systems operated by these providers. Your payment information may be handled by the applicable payment processor in accordance with its own terms and privacy policy.
You agree to comply with the applicable terms of any third-party payment provider you use through LeadsFetch.
18. Intellectual Property
The Services, including the LeadsFetch website, software, interface, design, branding, logos, features, documentation, and other materials provided by LeadsFetch, are owned by or licensed to MINOVA G&R d.o.o. and are protected by applicable intellectual property laws.
Except as expressly permitted by these Terms, you may not copy, reproduce, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Services.
Your use of LeadsFetch does not transfer ownership of any LeadsFetch intellectual property to you.
19. Trademarks
"LeadsFetch," the LeadsFetch logo, and other LeadsFetch names, logos, and marks are trademarks or trade names of MINOVA G&R d.o.o., unless otherwise stated.
You may not use our trademarks without our prior written permission.
Third-party names, logos, and trademarks displayed through the Services remain the property of their respective owners.
20. Copyright Infringement
LeadsFetch respects the intellectual property rights of others.
If you believe that content available through the Services infringes your copyright or other intellectual property rights, you may contact us at support@leadsfetch.com with sufficient information for us to investigate the claim.
We may remove or restrict access to content that we reasonably believe infringes applicable intellectual property rights.
We may also suspend or terminate accounts of repeat infringers where appropriate.
21. No Resale
Unless we expressly authorize you in writing, you may not reproduce, resell, sublicense, rent, lease, or commercially exploit the LeadsFetch Services or access to the Services.
This restriction does not prevent you from using LeadsFetch to create forms and provide your own legitimate products or services to your customers.
22. Availability of the Services
We work to keep LeadsFetch available and reliable, but we do not guarantee that the Services will be available at all times or without interruption.
The Services may occasionally be unavailable because of maintenance, upgrades, hosting issues, internet failures, third-party service interruptions, security incidents, or circumstances beyond our reasonable control.
We may modify, suspend, or discontinue all or part of the Services at any time.
To the extent you have prepaid for a subscription, any applicable rights relating to the unused portion of that subscription will be handled in accordance with the applicable Plan and these Terms.
23. Links to Third-Party Websites
The Services may contain links to websites or services operated by third parties.
These links are provided for convenience only. LeadsFetch does not control or endorse third-party websites and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party websites is subject to their own terms and policies.
24. Feedback
If you provide LeadsFetch with suggestions, ideas, recommendations, bug reports, or other feedback about the Services ("Feedback"), you agree that we may use that Feedback without restriction and without any obligation to compensate you.
You grant us the right to use, reproduce, modify, distribute, and otherwise incorporate Feedback into our products and services.
25. Account Suspension and Termination
We may suspend or terminate your access to LeadsFetch if we reasonably believe that:
- You have violated these Terms.
- Your use of the Services creates a security or legal risk.
- Your account is being used for fraud, scams, phishing, abuse, or other prohibited activity.
- Your payment obligations are overdue or a payment has failed.
- Your use of the Services may harm LeadsFetch, other users, or third parties.
- Suspension or termination is otherwise necessary to protect the Services or comply with applicable law.
Where reasonably practicable, we may provide notice before taking action. However, we may act without prior notice when immediate action is reasonably necessary.
You may stop using LeadsFetch at any time. If you have a paid subscription, you must also cancel the subscription to prevent future renewal charges.
26. Effect of Termination
Upon termination or expiration of your account, your right to access and use the Services will end.
We may delete, anonymize, or retain account information, Customer Content, and Submission Data in accordance with our Privacy Policy, applicable law, legitimate business requirements, and our data retention practices.
You remain responsible for any fees or obligations incurred before termination.
Any provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, payments, and dispute resolution.
27. Disclaimer of Warranties
To the maximum extent permitted by applicable law, LeadsFetch is provided on an "AS IS" and "AS AVAILABLE" basis.
We do not guarantee that the Services will be uninterrupted, secure, timely, accurate, complete, error-free, or suitable for your particular requirements.
We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and title, except where such warranties cannot legally be excluded.
You are responsible for evaluating whether the Services are suitable for your intended use.
28. Limitation of Liability
To the maximum extent permitted by applicable law, LeadsFetch, and their officers, directors, employees, agents, affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or other intangible losses arising from or related to your use of the Services.
To the maximum extent permitted by law, our total liability arising from or relating to the Services or these Terms will not exceed the amount you paid to LeadsFetch for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
29. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless MINOVA G&R d.o.o., LeadsFetch, and its officers, directors, employees, affiliates, agents, licensors, and service providers from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
- Your use of the Services.
- Your Customer Content or Submission Data.
- Forms or other materials you create, publish, or distribute through LeadsFetch.
- Your violation of these Terms or applicable law.
- Your infringement or alleged infringement of another person's rights.
30. Changes to the Services
We may add, modify, suspend, or discontinue features of LeadsFetch from time to time.
We may also change Plan features, usage limits, pricing, or other aspects of the Services.
If a change materially affects your rights or obligations, we may provide notice through the Services, by email, or by other reasonable means where appropriate.
LeadsFetch will not be liable for changes, interruptions, or discontinuation of features or Services to the extent permitted by applicable law.
31. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we may update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice.
Your continued use of LeadsFetch after revised Terms become effective means that you accept the updated Terms.
If you do not agree with the revised Terms, you must stop using the Services and, where applicable, cancel your subscription.
32. Governing Law and Disputes
These Terms and any dispute arising from or relating to the Services will be governed by the laws of [State/Country], without regard to its conflict-of-law principles.
Any dispute that cannot be resolved informally will be handled in the courts located in [Jurisdiction], unless applicable law requires otherwise.
Important: If you intend to include mandatory arbitration, a class-action waiver, a jury-trial waiver, or other dispute-resolution restrictions, these provisions should be reviewed and finalized by qualified legal counsel for the jurisdictions in which LeadsFetch operates.
33. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.
34. No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
35. Entire Agreement
These Terms, together with our Privacy Policy and any additional agreements expressly incorporated into these Terms, constitute the entire agreement between you and LeadsFetch regarding your use of the Services.
They supersede any prior or contemporaneous agreements, communications, or understandings relating to the same subject matter, except for any separate written agreement that expressly governs your use of specific Services.
36. Contact Us
If you have questions about these Terms, your account, or the LeadsFetch Services, please contact us:
Email: support@leadsfetch.com
By creating an account or using LeadsFetch, you acknowledge that you have read, understood, and agreed to these Terms of Use.